How to Book Airport Transfers with FX-Port

Airport Transfer Overview

FX-Port connects you with professional ground transportation services for airport transfers worldwide. Our platform integrates with multiple transfer providers to offer a wide range of vehicle options, from economy sedans to luxury coaches. Whether your customers need airport-to-hotel, hotel-to-airport, or airport-to-destination transfers, you can book reliable service with instant confirmation.

Key Features

Airport transfers on FX-Port are designed specifically for seamless airport logistics and include several unique capabilities:

Vehicle Types

Transfer companies offer various vehicle categories to match different group sizes, luggage requirements, and service levels:

Cancellation Policy

Most transfer companies on FX-Port offer free cancellation up to 24 hours before the scheduled pickup time. This provides flexibility if travel plans change. Cancellations made within 24 hours may incur charges depending on the provider.

Important Policy Notes:

Add Commissions to Transfers

Before booking transfers on FX-Port, configure commissions on your account to set your prices and margins. For a comprehensive guide on setting up commissions, visit our Set Commissions section in the Getting Started guide. Below is a quick reference specific to transfer bookings.

For detailed setup instructions, visit our complete commission guide in the Getting Started section.

Searching for Transfers

Navigate to the Transfers section in your FX-Port dashboard to search for airport ground transportation. Use the search form to specify your route, dates, and passenger count.

Search Parameters

The transfer search form allows you to specify the following:

Transfer search interface showing From, To, trip type, dates, and passenger fields

Transfer search form with route selection, trip type, date/time picker, and passenger configuration.

Understanding Search Results

After searching, FX-Port displays available transfer options sorted by price. Each listing shows essential information to help you compare and select the right option.

What Each Transfer Card Shows:

Using Transfer Filters

Refine your search results using the available filters:

Selecting Vehicles

For round-trip transfers, FX-Port allows you to select different vehicles for outbound and return journeys. This flexibility ensures you have the appropriate vehicle for each leg of the trip.

Outbound Journey

Select your preferred vehicle for the first leg of the journey. Review the vehicle specifications including type, capacity, luggage allowance, and pricing.

Outbound vehicle selection showing available options with specifications

Return Journey

After selecting the outbound vehicle, you'll be presented with options for the return journey. You can select the same vehicle type or a different option based on the number of returning passengers, luggage needs, or customer preferences.

Return vehicle selection showing available options

When to Choose Different Vehicles:

Making the Booking

After selecting your vehicles, proceed to the booking form where you'll enter traveler details and flight information critical for smooth airport coordination.

Step 1: Enter Passenger Details

Enter the primary passenger details for driver identification and communication:

Required Information:

Use Traveler Contact Information Only

You must provide the traveler's phone number and email address, not your agency's contact details. The driver and transfer company need to contact the actual traveler directly for pickup coordination, delays, or emergencies.

Step 2: Enter Flight Information

Flight numbers are essential for airport transfers. They help drivers track arrivals and adjust for delays or early arrivals.

Timing Recommendation

For airport drop-offs, book the transfer 2-3 hours before flight departure. This provides buffer time for traffic delays and airport procedures.

Transfer booking form with passenger details and flight information

Step 3: Review and Confirm

Before final submission, review all booking details:

Complete payment using your available account balance. Once confirmed, you'll receive an immediate booking confirmation with a downloadable receipt.

Booking Confirmation

Airport transfer bookings follow a two-step confirmation process to ensure quality and reliability.

Step 1: Booking Confirmation (Immediate)

Immediately after payment confirmation, you'll receive:

Transfer booking confirmation page with booking details and receipt

Booking confirmation page showing transfer details and receipt

Step 2: Company Acceptance (Within Hours)

After your booking is confirmed, the transfer company reviews and accepts the reservation. This typically happens within a few hours. Once accepted:

What Your Customer Receives:

Once the transfer company accepts, your traveler automatically receives an email with the complete voucher, including driver details, vehicle information, license plate number, and pickup instructions.

Managing Your Bookings

The Bookings section provides complete management and visibility into all your airport transfer reservations.

Viewing Booking Details

From the Bookings dashboard, you can:

Transfer bookings management dashboard with filters and booking list

Bookings dashboard showing transfer reservations with status, date, and management options

Modifications and Cancellations

Before Company Acceptance:

You may be able to modify certain booking details or cancel with no fees. Contact FX-Port support for assistance with changes.

After Company Acceptance:

Modifications depend on the transfer company's flexibility. Some companies allow changes to pickup time or location up to 24 hours before the scheduled time. Cancellations within 24 hours may incur charges.

Handling Issues

If your customer experiences any issues on the day of transfer: